Work
Fragile workflows, turned into dependable systems.
How operational problems were diagnosed and turned into working software: internal applications, client platforms, and a SaaS product. Each project was designed and built by Bottleneck Theory’s founder.
- BoothIQFounder's SaaS product for photo-booth operatorsA configurable business platform built around photo-booth operations.A multi-tenant SaaS application connecting leads, quotes, bookings, contracts, payments, equipment availability, and client communication. Operators manage their own offerings, pricing rules, branding, templates, and supported automation settings.
- Custom Software
- Process Improvement
- Automation & Integration
- AI Implementation
- Systems Optimization
- Room Booking & Event CoordinationCounty education agency, facilities and ITOne request connects the room reservation, facilities work orders, and IT support.A custom room-booking application for a county education agency that replaces a two-part fillable PDF and email handoff with structured intake, Eptura reservations, and Freshservice requests. Administrative controls let staff maintain room A/V options and department choices without a developer.
- Process Improvement
- Custom Software
- Automation & Integration
- Systems Optimization
- Honey & Bliss BoardsCharcuterie and grazing-table businessFrom Instagram messages to a connected ordering and operations platform.A bespoke website and business platform for a charcuterie and grazing-table business, connecting online orders, event inquiries, payments, and customer communications, with owner-managed settings for routine changes without a developer.
- Process Improvement
- Custom Software
- Automation & Integration
- Systems Optimization
- SPEDExCounty education agency, special education departmentConnecting special education workflows previously spread across spreadsheets and email.A custom web application for a county education agency's special education department that connects referrals, document review, records requests, ordering, classroom placements, and reporting, with configurable tools staff can maintain as the department changes.
- Process Improvement
- Custom Software
- Automation & Integration
- Data & Reporting
- Systems Optimization
- SMAART ReporterCounty education agency, SMAA departmentThree aging Access databases replaced by one purpose-built reporting application.A Windows application for a county education agency's SMAA department that brings quarterly Salary & Benefits reporting, district reimbursement processing, and staff-pool review into one tool, with staff-managed settings for routine operational changes.
- Process Improvement
- Custom Software
- Data & Reporting
- Systems Optimization
- GarnishMateCounty education agency, payroll departmentReplacing garnishment spreadsheets with a purpose-built payroll application.An internal application for a county education agency's payroll department that brings calculations, case records, payments, notices, and reporting into one repeatable workflow, with staff-managed settings for rates, thresholds, and reference information.
- Process Improvement
- Custom Software
- Data & Reporting
- Systems Optimization
- Main Event CoFounder's own DJ and photo-booth businessConnecting the website, client experience, and operations of an event business.A bespoke website, client portal, and administrative platform for my DJ and photo-booth business, bringing inquiries, event planning, contracts, payments, and operational records together. Administrative controls support routine changes without modifying or redeploying the application.
- Process Improvement
- Custom Software
- Automation & Integration
- Data & Reporting
A problem to solve, or a project to build? Let’s talk.
Describe what’s getting in the way, or what you need built. You don’t need a finished spec to start.